education

Work Experience

  1. Jan 2021 – present
    Accenture Bulgaria
    Senior Business Analyst
    For the past several years, I've been developing a comprehensive data-gathering solution that streamlines data collection, enhances data quality, and supports informed decision-making across key business functions.
    I am a skilled data specialist with expertise in automation, data management, and visualization, leveraging a variety of tools and technologies:
    [ Collection and extraction:
    VBA,
    MongoDB aggregation pipelines ]
    [ Storage and management:
    SQL, T-SQL ]
    [ Data aggregation:
    Python,
    Pandas,
    NumPy ]
    [ Quality management:
    JavaScript ]
    [ Browser automations:
    Selenium ]
    [ Visualization and automations:
    Power BI,
    Power Automate,
    Power Query,
    SharePoint ]
    [ Graphical representation:
    HTML/
    CSS ]
    [ Process automations:
    VBA,
    C#,
    JavaScript ]
  2. May 2017 – Jan 2021
    AIG Center of Excellence
    Development Support Analyst
    The Development Support Analyst at CoE Sofia collaborates with business partners to fulfill standard requests for design, development, and support of essential automation solutions.
    [ Created and maintained a data collection tool to gather critical and key performance indicators. ]
    [ Deployed solutions across multiple sites. ]
    [ Developed a career development framework to assist with in-house career planning, enhancing employee-team lead relationship and fostering both soft and technical skills. ]
    [ Created an autonomous robotic solution for data collection, designed to meet daily reporting requirements. ]
    [ Built a JavaScript dashboard for data visualization. ]
    [ Achieved multiple process automation initiatives across teams, leading to savings in full-time equivalent (FTE) resources and improved process efficiency. ]
  3. Sept 2016 – May 2017
    AIG Center of Excellence
    Reporting Administrator
    Reporting Administrator of CoE Sofia works with TPA reports and prepares necessary summaries.
    [ Retrieve the MI/KPI Report or Claims Loss Runs received from TPA via the outsourcing inbox or other mail address. This will have to be checked on a daily basis as the reports will come in on different dates. ]
    [ Transfer the updated data for the relevant month from the MI/KPI Card into the TPA Metric Card. Update fields in the Metric card summary tab along with graphs. ]
  4. Sept 2014 - Sept 2016
    AIG Center of Excellence
    Operations Process Administrator with Spanish language
    Operations Process Administrator with Spanish language of CoE Sofia performs different administrative functions and provides a package of ancillary and administrative services corresponding to the daily needs of those customers, arising in the context of their activities.
    [ Overally administer document flow associated with the processes administered, including preparing/drawing up documents, reading, editing, and proofreading of documents, processing, and archiving documents. ]
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